How to Get People to Listen to You, The Harvard Business Review Guide
Being heard at work has less to do with volume than strategy. And in the workplace, it ll have a huge impact on whether youre seen as competent, get credit for the work you do, and are able to get your job done. Here are a bunch of practical tips to improve your chances of being heard at work without having to yell. For more, check out this HBR article: And heres our video on how to be a better listener: 00:00 You dont have to shout 00:44 First, you need to listen 01:17 Lay the groundwork 02:33 Pay attention to your words 03:22 Dealing with heated situations 05:30 Change the tenor of the conversation 06:55 Watch body language 08:55 Side note for managers 009:41 Conclusion Produced by Amy Gallo, Jessica Gidal, and Scott LaPierre Video by Elie Honein Design by Alex Belser, and Karen Player Follow us: Sign up for Newsletters: , HarvardBusinessReview, YourCareer, Career, Job, Work, Business, Communication, Harvard, HarvardBusinessSchool Copyright 2024 Harvard Business School Publishing. All rights reserved.
|