I need to talk to the doctor now
As a veterinary receptionist, you need to be a problemsolver. In this video, Ill teach you what to say when a client demands to talk with the veterinarian but he isnt available. Get more solutions to everyday situations in How to Handle Challenging Callers. Enroll at Join my two live classes on Dec. 19, 2019. If you can attend, you still get unlimited playback with 1 hour of CE credit for your whole team.
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