The Good, The Bad, and LIFX

My LIFX bulb stopped working, and as part of customer support, LIFX suggested that I send a video that confirms the issue. This is it. Update: After reading some comments LIFX suggested I RMA the bulb before asking for the video. When I told them I live overseas and shipping cost for the RMA is prohibitive, they suggested the video so they could send me a new bulb and cover shipping. And, true to their word, my new bulb is on the way