Fujitsu employees dragged over coals if they admitted issues with Post Office software, ITV News

A former employee at a Fujitsu call centre who dealt with queries from subpostmasters about the Horizon system told ITV News that staff would have been dragged over the coals if they admitted the software had problems. Nate Orrow worked at Fujitsu s Stevenage call centre for two years, between 2010 and 2012. Speaking exclusively to ITV News, he said that when subpostmasters were required to balance their accounts, the call centre would be back to back for hours with queries. Subscribe to ITV News on YouTube: Get breaking news and more stories at Follow ITV News on Facebook: Follow ITV News on Twitter: Follow ITV News on Instagram: