Japan Railway Journal ( S2017 E08) All the Comfort You Require: Onboard Services on Japanese Trains

From highspeed Shinkansen to tourist trains operated by local railways, onboard trolley services are available on various trains, and is a unique service in Japan. In this program, we introduce various features of the trolley service such as the systems, customercare training as well as the latest techniques and approaches, which makes onboard trolley services an essential part of rail travel in Japan.