How To Talk To Clients That Use Abstract Unclear Language Client Roleplay

If you re frustrated that your clients don t know what they want and keep changing their mind, it could be a sign that you ve broken the first rule of communicationseek to understand. Help your clients to think. Help them find words to express their unexpressed needs and wants. How do you understand vague words that your client has used Have you ever had a hard time trying to decode the words theyve said This is a cutdown from The Project Management webinar. In this roleplay, Matthew tries to decode what minimal means to Ben. Matthew showcases his questioning that he used to understand what Ben is trying to say. Take a course and learn from Matthew: Subscribe: See our Academy Channel: Want a deeper dive Typography, Lettering, Sales Marketing, Social Media and The Business of Design courses available here: Futur Podcast: Futur Blog: