Podcast Time: Heartbreak Hotel

Good morning Continental Suites, how may I be of service It is certainly not a good morning, and I doubt that anyone at this frightfuldump you dare call a fivestar hotel can be of any service to me. I d like to make an official complaint. I m very sad to hear that, ma am. You don t know half of it What seems to be the problem, ma am Let me assure you that here at the Continental Suites we are committed to resolving any disputes to our customers complete satisfaction. I m pregnant. . excuse me Have you gone deaf I ve a bun in the oven. Three of them, actually. Ma am, while I do appreciate the complexity of your predicament, I m failing to comprehend where and how the Continental Suites comes into play here. Four months ago, my fiancé and I stayed at your hotel. We requested twin beds when we booked, but instead we were placed in a room with a king sized bed. I m sorry, ma am, I still don t follow. Due to this lack of oversight on the hotel