BUSINESS CALL. POOR TELEPHONE CONNECTIONS. SITUATION 1

Let s learn how to have a business conversation on the telephone in English RECEPTIONIST: Good morning How may I help you MR. DARSY: Hello Could I speak to Mr. Big please RECEPTIONIST: Mr. Big There s no one by the name Mr. Big. What number are you calling MR. DARSY: Is this 5 5 5 3 6 1 5 RECEPTIONIST: No, it isn t. You dialed the wrong number. MR. DARSY: Oh, I m sorry. SECRETARY: Good morning. Oil Well Office. May I help you MR. DARSY: Hello. I would like to talk to Mr. Big from the reservoir engineering department please. Could you connect me with him, extension 5 1 0 please SECRETARY: May I ask you who is calling MR. DARSY: My name is Mr Darsy. Im calling from an research center. SECRETARY: Thank you Mr Darsy. Hold on please. Let me check if Mr Big is in his office. MR. DARSY: Sure SECRETARY: I m sorry, Mr. Big is on another line right now. Would you like to hold MR. DARSY: I m calling long distance. I will tr