Word of mouth marketing definition II Word of mouth marketing examples

Word of mouth marketing doesn t just happen when you consult with your friends and relatives, it can also be based on the opinion of a group of buyers. An example of this is online shopping. Suppose you want to buy a Canon camera on the Internet, in this case, in addition to consulting friends with knowledge and experience in this field, you also consider the views of other customers who have purchased the same model from the same company. Here, indirectly, the opinions of other people you do not know also perform the function of wordofmouth marketing. If someone who owns a business or wants to start a new business asks, how can I make wordofmouth marketing work in my business as well The answer to this question is to pay attention to the quality of the product and service you offer, because people do not recommend poor quality products to their friends. When we say quality product, we also mean customer satisfaction in the relationship from the first moment of contact with your co